SHIPPING

ORDER AND SHIPPING:

 

Once your order has been received, you will receive an order confirmation via email. Typically, we deliver within 10 business days from the time of your order. Upon shipment of the goods, we will send you a shipping confirmation, including the tracking number from our certified shipping partner, and the invoice as a printable PDF. Shipping charges for deliveries within Germany: 4,79€ for a single art box, 6.50 for shipments where the longest edge is up to 40 cm and €12.50 for shipments where the longest edge exceeds 40 cm. The prices for art objects are determined within the framework of an individual offer.

 

WITHDRAWAL:

 

You have the right to withdraw from this contract within 30 days without stating reasons. Please note that there is no right of withdrawal for works with a presentation of your choice ("select individual presentation") and for pure photographic prints, as these works are custom-made according to your specifications. The right of withdrawal according to § 312 g para. 2 no. 1 BGB is excluded for individual products. The withdrawal period is 30 days from the day you or a third party named by you, who is not the carrier, take possession of the goods. To exercise your right of withdrawal, you must inform us, the CURATED | The Studio GmbH, Anton-Köck-Strasse 32b, 82049 Pullach, Tel: +49 (0) 1784938903, Email: info@curatedthestudio.com, by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.

 

CONSEQUENCES OF WITHDRAWAL:

 

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs, except for the additional costs arising from the fact that you have chosen a type of delivery other than the inexpensive standard delivery offered by us. The reimbursement will be made promptly and no later than 30 days from the date on which we receive notification of your withdrawal from this contract. We will use the same means of payment for the refund as you used for the original transaction, unless expressly agreed otherwise. In no case will you be charged fees for this refund. We may refuse reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return the goods promptly and in any event not later than 30 days from the day on which you inform us of the withdrawal of this contract, in their original packaging. The deadline is met if you send the goods before the expiry of the 30-day period. You bear the direct costs of returning the goods for orders. The goods cannot usually be returned by regular mail. You are only responsible for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

TAXES AND DUTIES:

 

All orders shipped to Europe (including countries outside the EU such as the UK and Switzerland) are sent DDP (Delivered Duty Paid). This means that our prices include all taxes and duties, and you will not have to pay anything upon arrival. For orders shipped outside of Europe, additional country-specific import and customs fees, customs clearance fees, and import VAT may apply. Please inquire about these fees with your local customs office. If fees apply, you are responsible for paying them.